Privacy Policy
Effective Date: September 2025
Vine Aesthetics (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data in compliance with the Data Privacy Act of 2012 (Republic Act 10173), its Implementing Rules and Regulations, and related issuances of the National Privacy Commission (NPC). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our ecommerce website shop.vineaesthetics.com (“Website”).
Information We Collect
When you access and use our Website, we may collect the following types of information:
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Personal Information: Name, address, contact number, email address, birthdate, gender, and other details you provide during registration or checkout.
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Payment Information: Billing address, payment method (e.g., GCash, credit/debit card). Note: we do not store your full payment card details; these are processed securely by our payment providers.
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Transaction Details: Records of treatments, products purchased, and booking history.
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Health-Related Information: Any skin concerns or notes you voluntarily provide during booking.
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Technical Information: IP address, browser type, device information, cookies, and website usage statistics.
How We Use Your Information
We use your information to:
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Process your orders and payments.
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Confirm and manage treatment bookings and appointments.
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Deliver purchased products to your address.
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Communicate with you about your account, orders, promotions, or updates.
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Improve our Website, products, and services.
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Comply with legal obligations and regulatory requirements.
Sharing of Information
We do not sell or rent your personal information. We may share your information only with:
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Authorized personnel of Vine Aesthetics for service fulfillment.
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Third-party service providers (e.g., payment processors, couriers) as necessary to complete your transactions.
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Regulatory authorities if required by law, court order, or government regulation.
Data Storage and Retention
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Your personal data will be retained only for as long as necessary to fulfill the purposes stated in this Policy, or as required by law.
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Once retention is no longer required, we will securely dispose of or anonymize your personal data.
Data Protection and Security
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We implement reasonable organizational, physical, and technical security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
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Despite these safeguards, no online transmission or storage system is fully secure. You use our Website at your own risk.
Your Rights as a Data Subject
Under the Data Privacy Act, you have the right to:
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Be informed about how your personal data is collected and processed.
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Access and request a copy of your personal data.
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Correct or update your personal information.
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Withdraw consent or object to processing.
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Request deletion or blocking of your data (subject to legal and contractual restrictions).
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File a complaint with the National Privacy Commission (NPC).
Requests may be sent to our Data Protection Officer (DPO) at the contact details below.
Use of Cookies
Our Website uses cookies to enhance your browsing experience, track preferences, and analyze usage. You may disable cookies in your browser, but some features of the Website may not function properly.
Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Updates to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Effective Date” revised accordingly. Continued use of our Website after updates constitutes your acceptance of the changes.
Contact Information
For any privacy concerns, inquiries, or requests regarding your personal data, please contact our Data Protection Officer (DPO):
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Email: marketing.vineaesthetics@gmail.com
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Address: The Grand Hamptons Tower II Unit 2H Mezzanine Level 1st Avenue cor. 31st Street BGC Taguig City
